The Axis New England Customer Service Team is a group of professionals knowledgeable on each of the product lines we provide our customers.  This group is intended to compliment our Application and Field Sales Engineers in a manner that allows for unity and continuity across all departments within our organization.  Many members of our Customer Service Team have actually worked in the same industry that our customers do, SemiConductor, Biomedical, etc, therefore they are familiar with what is important to you and speak your language. This extensive product and industry knowledge will help eliminate costly mistakes. When you have questions or concerns, our team can field all your questions, interface with the factory for additional information and develop a working solution.

Our Customer Service Team is committed to providing you with the highest quality of service. You will always reach a live person when you contact Axis New England, which means we can offer more options for service.  Our solid customer service metrics system assures you same day confirmation of order receipts and in most cases, confirmation of order delivery in three business days. All orders are quality checked and shipped in the timeliest manner possible. We are constantly striving to exceed the customer’s standards in all areas of our company.

Simply put, our strong customer focus, continuous employee development and our ability to interact face to face with our engineers make the Axis New England Customer Service Team your resource for motion control and automation equipment in the Northeast.